Who we are!
About Us
IT Consulting, Management &
Support since 2007
CHAPtech provide quality information technology services and support for a wide range of clients, have a proven record in providing practical and reliable IT solutions and managed services across Australia.
Our Managed Services have “Virtual Systems Engineers” proactively monitoring servers and workstations on behalf of clients. Experienced, qualified staff provide front-line support for small to large businesses where our dedicated helpdesk delivers a rapid response, including on-site break-fix situations.
We work with quadrant leading vendors for all our solutions, backed by an experienced and focused team of IT professionals to deliver those solutions.
Crew
Our Team
Ross
Crew Chief
From humble beginnings of working for Education QLD, Ross has been with the team since 2009. Moving through just about every position in the company has allowed him the expertise to provide high level support for the whole team and he loves working with our customers to get the best solution for their IT requirements.
When Ross isn’t busy at work, he loves anything to do with cars. Collecting, cleaning, admiring and even racing them. Be sure to ask him how his cars are going, there is always a story or two that will be shared.
Nathan
Bosun
With over 20 years in the industry covering all things Networking and System engineering, Nathan is our Senior superstar, there is no such thing as can’t be done, Nathan will find a way to get the best result.
The boating and 4wd king of the crew loves his 80 series Land cruiser and wouldn’t trade it for anything else. On his days off Nathan can be found renovating his house and spending time in great outdoors with his boat and beloved cruiser. You will not find a reason to convince him of why his cruiser isn’t better than any other 4wd on the market, we will even offer lunch on us with Nathan if you can.
Glenice
Warden
Joined the team in 2008 as our resident office wrangler. With years of book keeping experience and office management skills under her belt, she is the one that keeps the team in check.
Keeping things in check is in her blood. with a life long passion for cricket she has been volunteering for her local cricket club as the scorer. Many have been before and after her but her passion for cricket drives her back to the fields every summer.
Hayden
AI Engine
Hayden joined us straight out of uni after receiving Honors in his Bachelor of IT degree in 2010. He is a crucial member of the crew doing software development and integration for our clients and also our in house automation systems.
Hayden can be found at home in his natural habitat watching Formula 1, playing computer games or building LEGO. When he does venture out it is normally for a spot of photography or very quick dose vitamin D.
Shushan
Cloud Inspector
Shushan hails from Nepal and joines the crew in 2023 after a finishing his degree in Brisbane and a stint in Gladstone. His knowledge and skills in cloud services are second to none. Data protection, policies and automation are his jam.
Outside of work, Shushan can be found going for a run or hike, at the Gym and spending time with his family.
Mathew
Deckhand
Mat & his family joined in 2024 with the opporunity spend time with our team in Brisbane and then looking to move to Mackay to be closer to family. Mat’s friendly approach to IT means that he loves to have a chat and a joke with our clients whilst improving their security posture and assisting with any issue.
Motorbikes and family time are Mat’s go to when he isn’t tinkering with IT projects at home.
Keith
Jack of all trades
Keith Joined the crew in 2012 after a number of years supporting IT deployments for the Australian Army. He is our resident registered cabling installer and jack of all trades. Not only can he put the cables in for you he will setup the systems and network to go with those cables.
Outside of the office Keith enjoys spending time with his wife whilst knocking down a few cold ones.
Jacob
Wrangler
Jacob started in 2012, he is always willing to get in and give anything a go to learn more and expand his skill sets.
4wd’s and camping are Jacob’s true love outside of work and his wife. He has learnt the hard way not to challenge Nathan on who’s car is better suited for the outback and unsealed terrain.
Neil
Engineer
Neil has joined us with 15 years of working with clients to enhance their IT system. He has developed a keen eye for cloud security and is providing a superior security solutions for our clients.
The beach and his best friend are his zen outside of work. The stunning beaches in NSW Mid North Coast region are some of the best around.
Aaron
Freshman
Aaron is new to this neck of the woods. With an unusual parth into IT, he started out as a Truck driver and then moved into IT during Covid. After moving from Sydney he is settling into our Brisbane office nicely.
Like his crew cheif, Ay Ay Ron has a passion for cars and motorsport. Though he also doesn’t mind weekend run club and coffee.
Jerome
Freshman
Jerome is out of our Mackay office and joined the crew in 2025, after completeing his IT degree in Townsville.
Kaite
Coordinator of the Gold
Katie has a wealth of Finance, Compliance and Cyber Security knowledge.
When she isn’t in the office improving finances and cyber security processes. She is at home spending time with her family and continuing her study in Cyber Security.
IT Experts
Years Of Experience
Satisfied Clients
Why choose us
CHAPtech provides a full range of services that offer our clients the benefits of a dedicated IT department, without the expense of developing and retaining comprehensive in-house resources & Staff. Our success is built on it’s ability to deliver cost effective SME IT infrastructure, expertise in a customer-focused and flexible manner. Develop relationships by providing outstanding service with consistent results and benefits.
We are committed to ensuring that our customers IT systems are kept operational, secure, scalable, up-to-date and relevant to their needs.