01 Email take-overs or Phishing


  • Any suspicious emails you receive requesting altered account payments or transfers should always be followed up by you with a phone call to confirm the request as authentic;
  • Awareness is the key – if your staff know about the scammers bag of tricks, there is less chance they will fall for them;
  • Develop a culture in your workplace of always being suspicious of links/attachments in unsolicited emails. Email take-overs can only occur when the scammer has breached your system – this typically occurs by way of phishing; and
  • In many instances of email take-overs, the language used by the scammers in the emails just does not present authentically – it can read like a foreign person is trying their best to use the English language.

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